This Guy Cheated Starbucks Out Of Coffee For An Entire Year

Let’s start off with the obvious. This Starbucks customer is a cheat, liar, and a generally horrible person for the way he exploited the company’s free birthday coffee program.  

Barista Brad Halsey recently told a story in Kitchenette’s horrible customer series about a guy who figured out how to cheat the company’s free birthday drink program, and the lengths he went to keep his lie going for a good amount of time.

According to Halsey, the man printed out a birthday card for every day of the year and then presented them at the same store and to the same baristas every single day.

Worst yet, the man would ask for the most difficult to make drinks, which took up more time for the Starbucks barista assigned to making his drink. He was incredibly rude as he made his demands and watched over Starbuck employees to make sure he got exactly what he wanted in the exact order he wanted it.

Halsey isn’t an idiot and he realized what the man was doing after his second visit. Adding insult to injury, the customer pretended the multiple birthday cards are owed to a lucky malfunction in his Starbucks app.

The customer was such a jerk that he would demand a marker so he could mark down exactly how much of each ingredient he wanted in his cup.

As Halsey explains the man would ask for two pumps of white mocha and then demand five pumps of vanilla.

“That should take us to this line here where you’re gonna add cold heavy cream up to this ridge here…it should be halfway between this line and this line,” the disgruntled Starbucks employee explained.

Next, the man would ask for four shots with three regular shots and one long shot. The man claimed Starbucks reformulated their machines so the long shot was essential to the order.

He then demanded that Brad stir his drink before adding ice to the top.

The cheating customer would then demand that he ring it up as “one quad espresso, add white mocha, sub vanilla, sub heavy cream.” As if it mattered since he was essentially stealing from the company on a daily basis.

Unfortunately, Brad wasn’t able to identify the customer by name, but we have a feeling that his cheating ways could be caught by Starbucks and that could lead to some expensive back pay for basically amounts to shoplifting.

On the one hand this customer cheated the system but he also exploited an easy to fake part of the Starbucks system and for that we have to admire the thought he put into the process.

Perhaps he should have visited multiple locations to avoid being caught in the act.

Do you think this customer owes Starbucks a lot of back pay for the coffee he has been stealing by registering 365 different birthdays in the company’s rewards system?

We admire this baristas decision to speak out against this type of theft.